Orbital
Logistics
Live in 5 weeks
Orbital keeps every shipment moving without chasing updates
A logistics team turned scattered status emails into a single, self-updating view of every shipment.
60%
Fewer manual updates
3x
Faster exception handling
24/7
Coverage without extra staff
The challenge
Orbital coordinated thousands of shipments across carriers, warehouses and customers. Status updates arrived by email, chat and spreadsheet, and someone had to copy them into three different systems.
When something went wrong, it often took hours before the right person found out.
What they built with Saasyio
Saasyio now listens for updates from every carrier and warehouse, normalises them and keeps the shipment record current.
Delays and exceptions are detected automatically.
The right owner is alerted with the context they need.
Customers receive proactive updates without anyone writing them.
The results
Manual updating dropped sharply and exceptions are now handled in minutes instead of hours.
60 percent fewer manual status updates.
Exceptions resolved three times faster.
Coverage across time zones without adding headcount.
About the customer
Orbital
Logistics
Live in 5 weeks
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Priya Nair
VP Operations, Orbital
